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Audio and video clip could possibly be recorded, and an Examination monitor/proctor may Get hold of you or even halt your Test if they witness any questionable actions.

The doc beneath aspects the normal policies and procedures for online tests. Your application could possibly have added necessities, which you'll locate somewhere else on this webpage.

Any hold off could possibly mean there’s a difficulty with the shots or Connection to the internet. For issues with all your images, a proctor will make an effort to attain you around chat or via your cellular phone. you might not recognize the telephone number, which will either Use a 617 US area code or say “Pearson VUE” to the caller ID, but you should response so we can assist.

If you experience this kind of cases, remember to notify us instantly in the Formal electronic mail([email protected]) outlined earlier mentioned or post a report through the Get in touch with type on our Site.

If We've not contacted you inside get more info of half an hour, we can have misplaced link to you personally. In this sort of situations, you should Make contact with our customer service crew by means of Pearson OnVUE aid Reside chat. to be a reminder, cell equipment should be retained outside of arm’s access in the course of the tests classes.

The proctor should be capable of see you accessibility the cell phone. Any cellphone use aside from speaking which has a proctor is grounds for Examination revocation.

By seeing, you concur Pearson can share your viewership data for marketing and advertising and analytics for a single year, revocable by deleting your cookies.

Any Fake positives which have been flagged by significant anti-virus corporations are followed up by Pearson VUE given that OnVUE isn't malware or maybe a virus.

A. Unless of course it’s through a scheduled crack built into your Test, leaving the webcam view for almost any cause or length, even Should you have by now finished the exam queries, will result in your Test session being terminated and the Test end result becoming invalidated.

For our products and solutions in which maybe you have questions on accessing the management interface, we have made this webpage especially for you to deal with your issues.

OnVUE will not assist the usage of tablets or touchscreens. As mentioned higher than, mobile devices will not be authorized and may be put out of arm’s arrive at.

A. Sure. even if the testing computer is locked down for the duration of an Test, you may still use CTRL+ and CTRL- to Amplify articles up to two hundred%. usually do not use touchscreen technological know-how Anytime in the course of your exam.

Should you lose link, or if a proctor asks you to definitely restart OnVUE, you can relaunch the appliance as follows:

Headphones and headsets (wired or Bluetooth) are not authorized Unless of course explicitly authorised by your take a look at sponsor